Getting A Terrible Customer Review Can Be Devastating. Let's Change That!
Today the majority of retail brands rely on feedback surveys to gather data and gauge customer satisfaction levels. However, this approach often results in a limited data sample and imprecise measurements because of the time gap between a customer’s last interaction with the brand and the survey input. VeroTerra Mirror is a patented solution that enables these brands to capture feedback data immediately following a customer's last experience. It accomplishes this by utilizing intuitive hand signals detected through computer vision and AI technology, significantly shortening the customer feedback loop and ultimately enhancing overall customer satisfaction.
How it Works
Prevent an unhappy customer from leaving your store! Using intuitive hand gestures, you will know how your customer is feeling about you instantly, giving you ample time to address any dissatisfaction and change their opinion.
See it in action
Step 1
Collect Feedback
The customer uses intuitive hand signals to inform the retail brand their opinion of the service
Step 2
Analyze Data
A retail store manager informed immediately of any dissatisfied customer experience
Step 3
Talk to Customer
A manager speaks to the customer and attempt to help them so that they have a better experience
Step 4
Prevent Negative Review
By taking action immediately, customer satisfaction can improve and more knowledge is gained
Easy to Use, Easy to Implement
VeroTerra's vision monitor solution is easy to install. Place the solution near your brick-and-mortar point of sale and power it up. Don't like where it's located, move it. It's really that simple
Better Results
By obtaining customer feedback at the point of service you will have loads of data versus the little sample size obtained through email feedback surveys. And way less work for your customer.
Become Instantly Customer Friendly
Move beyond legacy customer feedback collection. Utilizing familiar and intuitive consumer hand gestures your staff will instantly know each customer's satisfaction level, enabling them to make improvements.